Recycling at Verizon stores FAQs

Verizon stores* accept your unwanted mobile devices, Stream TV and other streaming devices** for recycling. Bring your devices with or without their rechargeable batteries, chargers and cables.

Keep in mind - Recycling is for devices that are outside of our 30-day return policy.

*Authorized Retailer locations may not accept cell phones, etc., for recycling. Use our Store Locator to find Verizon stores. Enter your ZIP Code and filter for "Verizon Company Store".
**Washington, D.C. residents can mail these to Verizon for recycling: Amazon Fire Stick; Google Chromecast; Roku; Stream TV. Visit our Recycling your streaming device page for details. 

We accept and recycle rechargeable batteries that weigh less than 2 lbs. or 1 kg. Only rechargeable nickel cadmium, nickel metal hydride, lithium ion and small, sealed lead* batteries are accepted. The recovered metals are used to make new products, including new rechargeable batteries.

Alkaline batteries and non-rechargeable batteries can't be recycled at our stores.

To find a Verizon store that recycles used devices, use our Store Locator. Enter your ZIP Code and filter for "Verizon Company Store".

Note: Authorized Retailer locations may not accept devices, etc. for recycling.